Cookies Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

 

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

 

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

 

  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

 

  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

 

  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third party processors for this purpose.

 

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Title

Cookie Name

Purpose

Can I block it? / Extra Information

FORNAX_ANONYMOUSID

Analytics

Yes

LASTVISITEDCATEGORY

Tracks last visited category to build product breadcrumbs

No

RECENTLY_VIEWED_PRODUCTS

Keeps track of products which the user has viewed to show recently viewed block

No

SHOP_ORDER_TOKEN

Representation of the order

No

SHOP_SESSION_TOKEN

Representation of the user session

No

SHOP_TOKEN

Essential for security; used to store the customers hash after logging in & is used for customer look up

No

STORE VISITOR

Used to track anonymous site usage

No

XSRF-TOKEN

Token to avoid Cross-site request forgery, also known as one-click attack or session riding and abbreviated as CSRF

No

Shopper-Pref

Used to store Shopper Preferences such as Currency

No

tracking-preferences

Used to store shopper tracking preferences when consent manager is enabled. To help determine what type of Scripts(Essential, etc) will load

No

be consent

Used to determine if the shopper has consented to tracking when the consent manager is enabled.

No

SHOP_SESSION_ROTATION TOKEN

Essential for security; used for cart/checkout sessions

No

SHOP_DEVICE TOKEN

Essential for security; used for lockouts

No!

_ga

Used to distinguish users.

2 years

_gid

Used to distinguish users.

24 hours

_gat

Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.

1 minute

AMP_TOKEN

Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

30 seconds to 1 year

_gac_

Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.

90 days

 

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, BigCommerce on which our site is built on and providers of external services like web traffic analysis services, namely Google. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:

 

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.